WorldPay Guarantee

WorldPay are continually developing new ways in which to improve the safety for their customers and shoppers so that they can trade on the web knowing that they are in safe hands. WorldPay work closely with banks to ensure that all transactions undergo the maximum level of checking prior to authorisation. WorldPay will always inform our customers of any card discrepancies, regarding orders, shipments, countries and card verification issues.

Yet again WorldPay have taken a step further to bring you the WorldPay Guarantee, for you and any shopper, shopping on a WorldPay guaranteed site. This solution is to protect you and your shoppers against third party fraud. A guarantee like this can't be missed and will enable you to trade online in confidence!

For a minimal monthly charge of £20 and additional transaction charges from 1%, your online transactions will be even safer. WorldPay automatically warn of suspect transactions, and supply up-to-date information readily available on their web site regarding fraud so that you are aware at all times what to look out for and avoid.

Please note: The WorldPay Guarantee is only available to WorldDirect Customers.

How are you protected

When a shopper purchases goods from your store WorldPay will inform you of every detail, including a warning if there is any discrepancy regarding orders, shipments, countries and card verification issues.

Further to these services WorldPay are now offering the 'WorldPay Guarantee' to protect you against fraudulent chargebacks.

Chargebacks occur when the funds need to be transferred back onto the cardholder's card. When a fraudulent chargeback is involved it is not always the online storeowners fault. As stated, WorldPay work closely with the banks to ensure that all transactions undergo the maximum level of checking prior to transaction. The Guarantee will protect you against 'Third Party Fraud', such as stolen credit card transactions.

When you take the Customer Guarantee, you will in addition receive the Shopper Guarantee. Both guarantees will make online trading a more secure environment for you and your shoppers, knowing that when dealing with online trading you are in safe hands.