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Actinic Catalog Questions and Answers

 
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How do I build a catalogue?
You can set up a catalogue in no time at all. All you do is insert product descriptions into the catalogue. To help your customers find the products you can divide the catalogue into sections and sub-sections, each dealing with a particular product type. It is also possible to import existing product information into a catalogue. The description of a product can include all the pricing information you need, including taxes and shipping charges. The product description can also include details of any discounts you offer.

How will my customers access my catalogue?
After you have built your catalogue you need to get it onto your web site. With Actinic Catalog this is very easy to do. With a single mouse click you simply upload the catalogue to your web site and it's ready to use by anyone browsing the Internet, or typing in the web address of your site. You will need to ensure that your e-commerce site is publicised and added to the appropriate search engine indexes.

For example if your catalogue contains fishing equipment you could add the web site URL to your advertising in specialised angling magazines. For more information on how to market your e-commerce site click here.

How will my customers use this catalogue?
The catalogue you build is designed to be very quick and easy to use. Using an Internet browser such as Microsoft Internet Explorer or Netscape Navigator your customer simply opens the appropriate URL for your web site and is immediately welcomed by your company's splash screen.

As a standard feature, you can present a marketing message for your customers to read. For instance you might wish to highlight special offers, the high quality of your services, or the wide range of products that you can offer.

Once Actinic Catalog is loaded the customer browses through the sections, picking up an electronic "shopping cart" and adding the products he/she wants to the cart. When the customer proceeds to the checkout, he simply adds name, address and payment details to a pre-defined order form. With a single click of a button the customer "sends" you the order which is stored at your web site ready for you to download and process at your convenience.

Is the catalogue easy to use?
In the past, many Internet-based catalogues and shopping malls have been difficult to use and rather slow. For on-line catalogues built with Actinic Catalog this is not the case.

How do I keep the catalogue up-to-date?
You can make changes to the products in your electronic catalogues at any time. Once changes have been made you simply upload the revised catalogue to your Web site.

Can I change the way my customers use my catalogue?
At any time you can change the way the catalogue is set up to receive orders and payments. For example you can change the marketing messages in the catalogue, stop receipt of orders or disable receipt of payments by credit cards.

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